Amazon is retiring Chime, the corporate’s inside assembly software program for video and audio calls, and changing it with Zoom, an exterior answer with the identical capabilities.
An inside memo to workers viewed by Business Insider on Wednesday mentioned that Zoom would now be the “commonplace assembly software” for inside Amazon conferences companywide, marking a serious win for trade juggernaut Zoom, which reported more revenue than anticipated within the third quarter of 2024 ($1.18 billion in comparison with $1.16 billion anticipated).
The memo additionally revealed that Amazon has begun rolling out Microsoft 365 productiveness instruments to workers.
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An Amazon spokesperson informed BI in an electronic mail that the corporate retiring Chime as a result of it supplied “restricted” use outdoors of Amazon, and Zoom was “a great match” for his or her workers.
Amazon Chime has been Amazon’s default videoconferencing app because the firm introduced it in 2017, publicizing its clear audio and high-definition video. Amazon clients, together with recruiting software program Jobvite and software program consulting agency Kinetech, additionally used Chime to conduct digital conferences.
Amazon announced earlier this week that it could cease accepting new Chime clients on Wednesday and finish assist for the service on February 20, 2026.
The change from Chime to Zoom impacts the 350,000 employees Amazon had in its company workforce as of early 2023. Amazon employed 1.55 million people total, together with warehouse and operations employees, as of Sept. 30.
Amazon company workers are additionally migrating to Microsoft 365 cloud instruments like Outlook, Phrase, Excel, and PowerPoint on a “rolling foundation,” per the memo. They will use Microsoft Groups for conferences, however Zoom would be the default.
Chime is not the one product Amazon has shut down this week. On Tuesday the corporate ended Inspire, the TikTok duplicate it showcased in its cellular app that allowed customers to search out new merchandise on Amazon endorsed by influencers and types.
